BM
Bakang M
1 reviews | Active since Sept 2020
11 Sept 2020, 16:31
Finchoice
Hi! I'm dissatisfied about finchoice service level. I settled my finchoice acc on the 16/05/2020 as per discount settlement quotation through vvm debt collectors assigned by finchoice, I then requested for paid up letter, to date I haven't received paid up letter yet I'm receiving calls from finchoice regarding my account were as my account if settled. Vvm debt collectors tells me to call finchoice for my Paid up letter were as finchoice says that vvm debt collectors should issue me paid up letter and I'm tired of explaining myself every day without reaching a solution. I find finchoice *********** in terms of communication and updating details
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
14 Sept 2020, 07:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Sept 2020, 07:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
14 Sept 2020, 09:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply14 Sept 2020, 09:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team