NM
Nani M

1 reviews | Active since Jun 2017

17 May 2023, 15:30

Finchoice acting in bad faith

I asked Finchoice to cancel my funeral policy. To my surprise it still shows on my profile. On top of that they are charging me R189 for a funeral policy of R50 000. They had my details wrong and had no info on my spouse. I need these funeral policy canceled before they come and deduct money from my account.

0
Replies (2)
Finchoice
Finchoice's reply17 May 2023, 21:10
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
 
Finchoice
Finchoice's reply18 May 2023, 13:06
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team