Finchoice a bunch of ******* and *****
I settled my Finchoice 3 months loan account on 20 April 2020 but they continue to debit my account. I have Called your agents about 4-5 times and keep getting references numbers but with 30 min I get messages saying my query has been resolved But absolutely nothing has been done . I am even getting SMSs saying I am in arrears. Then you call again and get someone who wants to start from the beginning and tell you going to be refunded but days go by and nothing . Your Company is lucky you are based in cape town or else I would come there and demand this be fixed immediately , in this tuff times how can your be *****ing money from people . because this would be classed as theft.
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Replies (3)
Finchoice's replyOfficial
08 Jun 2020, 13:03Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply08 Jun 2020, 13:03
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
's updateReviewer Update
08 Jun 2020, 13:05This is the **** reply you give everyone and nothing happens , you'll should get reported to NCR
's update08 Jun 2020, 13:05
Reviewer Update
This is the **** reply you give everyone and nothing happens , you'll should get reported to NCR
Finchoice's replyOfficial
18 Jun 2020, 15:01Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply18 Jun 2020, 15:01
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team