TJ
Thabiso J

1 reviews | Active since Jan 2020

04 Jan 2022, 10:22

Finchoice

I have never had a problem with FinChoice, their service has always been good, until now. They are saying my account is in Arrears but I gave never missed a payment. I sent them a lot of emails and they are not responding. When I call them they are not answering the phone.

Is this how FinChoice treat customers?

0
Replies (2)
Finchoice
Finchoice's reply23 Jan 2022, 19:36
Official
Good day, 

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved. 

The finchoice team 
Finchoice
Finchoice's reply25 Jan 2022, 17:34
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team