BM
Blessing M

1 reviews | Active since Nov 2019

01 Aug 2023, 14:47

Finchoice

I would like to bring finchoice to attention that i did not use any of their finchoice mobi facility in a very long while but they are busy calling me saying i missed debit order payment on my finchoice account , they claim i used zapper payment at stores and yet i dont even poses a finchoice card they should investigate the matter because clearly their facilities are not safe for us as thier customers

0
Replies (3)
Finchoice
Finchoice's reply09 Aug 2023, 01:14
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
BM
Blessing M's update09 Aug 2023, 04:57
Reviewer Update
Thank you
Finchoice
Finchoice's reply18 Aug 2023, 17:08
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team