finchoice

costumer service is non exiting.. we payed our acc in full, now we need the paid up letter.. first time we phoned we were on the line for 45 min with no one that help us. 2nd time we phoned again about a hour, then we were told in the next hour we will have the letter. hour past. no letter. phoned again. on the line again for half an hour. then the lady told us we will receive a sms... still no letter. they said it will take another 3 - 4 hours for the letter. only a sms that state the query will be reviewed. quick to take moneys, but lousy to do their job.