************ FINCHOICE

I had the misfortune of dealing with FINCHOICE in May 2025, when a *****ulent transaction was processed in my name despite incorrect personal details—highlighting serious control failures on their part. I immediately disputed the transaction and requested proof, yet received no meaningful assistance. This resulted in 11 written exchanges and numerous calls with FINCHOICE, all without resolution. In February 2026, out of desperation, I approached the Credit Ombudsman. Within three days, FINCHOICE responded, confirming in writing that the matter had been resolved—strongly suggesting they were aware of the issue all along. On 26 February 2026, they further confirmed that my credit record had been cleared and reported this to the Ombudsman. Based on this, my Hello Peter complaint was removed. However, upon recently applying for finance, I discovered that FINCHOICE failed to honour their written commitments and has once again acted dishonourably. I request that Hello Peter please verify with me directly before removing any future posts, as FINCHOICE’S assurances cannot be re**** upon.