AB
Abigail B
1 reviews | Active since Jun 2023
27 Jun 2023, 14:33
Finchoice *******
Finchoice working with homechoice as per there call, when the client foes the application they aprove the client make the client take out extra policies and you also have to accept 2 debichecks. They recieve the bank statements yet call and sms you for 5ndays for the same documents they already have. Then a consultant calls back after 5 days and say because you are self employed you do not qaulify and should we debit your account the end of the month we will return your money in 21 working days.
What kind of day light ******* is that.
Helpful (0)
Replies (6)0
Replies (6)Finchoice's replyOfficial
27 Jun 2023, 21:58Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply27 Jun 2023, 21:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
27 Jun 2023, 22:05Good Day
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***..
The finchoice team
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***..
The finchoice team
Finchoice's reply27 Jun 2023, 22:05
Official
Good Day
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***..
The finchoice team
Please be advised that your complaint has been closed, if you have any further concerns please email us at ***..
The finchoice team
AB
Abigail B's updateReviewer Update
27 Jun 2023, 23:44So finchoice claims that the complaint is closed ,however I have screenshot that these debit orders are stil on my account, By law Finchoice can not debit my account if they have not provided a service to me it is ******* to take money from any one with no authorization and no service rendered. So to publicly make things look good they are lying and saying the query has been dealt with.
AB
Abigail B's update27 Jun 2023, 23:44
Reviewer Update
So finchoice claims that the complaint is closed ,however I have screenshot that these debit orders are stil on my account, By law Finchoice can not debit my account if they have not provided a service to me it is ******* to take money from any one with no authorization and no service rendered. So to publicly make things look good they are lying and saying the query has been dealt with.
AB
Abigail B's updateReviewer Update
28 Jun 2023, 09:58"Hi Abigail,Thank you for contacting us,
Unfortunately, we can’t remove the debit order as it was accepted by you with your bank. You will need to contact your bank and request them to remove it. Have a great day!
timiacustomer support"
This is Finchoice reply to me that I need to remove this debit order because they will still debit me even though I did not recieve any service from them.
I call this theft, day light *******. How many other people do they say to you are aproved accept the debicheck then call back and say you are declined you need to go remove the debit oder or they will stil take you money even though they have not render a service to you, so peoples money just get taken ,they just making money off from people without giving it. I am discussed and disappointed by Finchoice
Unfortunately, we can’t remove the debit order as it was accepted by you with your bank. You will need to contact your bank and request them to remove it. Have a great day!
timiacustomer support"
This is Finchoice reply to me that I need to remove this debit order because they will still debit me even though I did not recieve any service from them.
I call this theft, day light *******. How many other people do they say to you are aproved accept the debicheck then call back and say you are declined you need to go remove the debit oder or they will stil take you money even though they have not render a service to you, so peoples money just get taken ,they just making money off from people without giving it. I am discussed and disappointed by Finchoice
AB
Abigail B's update28 Jun 2023, 09:58
Reviewer Update
"Hi Abigail,Thank you for contacting us,
Unfortunately, we can’t remove the debit order as it was accepted by you with your bank. You will need to contact your bank and request them to remove it. Have a great day!
timiacustomer support"
This is Finchoice reply to me that I need to remove this debit order because they will still debit me even though I did not recieve any service from them.
I call this theft, day light *******. How many other people do they say to you are aproved accept the debicheck then call back and say you are declined you need to go remove the debit oder or they will stil take you money even though they have not render a service to you, so peoples money just get taken ,they just making money off from people without giving it. I am discussed and disappointed by Finchoice
Unfortunately, we can’t remove the debit order as it was accepted by you with your bank. You will need to contact your bank and request them to remove it. Have a great day!
timiacustomer support"
This is Finchoice reply to me that I need to remove this debit order because they will still debit me even though I did not recieve any service from them.
I call this theft, day light *******. How many other people do they say to you are aproved accept the debicheck then call back and say you are declined you need to go remove the debit oder or they will stil take you money even though they have not render a service to you, so peoples money just get taken ,they just making money off from people without giving it. I am discussed and disappointed by Finchoice
Finchoice's replyOfficial
28 Jun 2023, 16:44Good day
One of our Support Consultants will be in contact with you.
The finchoice team
One of our Support Consultants will be in contact with you.
The finchoice team
Finchoice's reply28 Jun 2023, 16:44
Official
Good day
One of our Support Consultants will be in contact with you.
The finchoice team
One of our Support Consultants will be in contact with you.
The finchoice team
Finchoice's replyOfficial
29 Jun 2023, 14:21Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply29 Jun 2023, 14:21
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
