NN
Nandipha N

1 reviews | Active since Feb 2020

16 Feb 2022, 10:08

Finchoice

I really feel like they don’t know what they’re doing? They offer you a service but then nothing happens. They approved me for a loan of 2000 even activated a debit order for repayment but no money? When I tried to enquire if they would cancel they debit order as the loan had not come through, they just closed the ticket.

0
Replies (3)
Finchoice
Finchoice's reply16 Feb 2022, 13:49
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
NN
Nandipha N's update16 Feb 2022, 14:36
Reviewer Update
I have emailed you quite a number of times and no solution. So what’s next?
Finchoice
Finchoice's reply16 Feb 2022, 14:39
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team