SS
Shirley S
1 reviews | Active since May 2018
29 Dec 2023, 14:31
Finchoice
What a mission to get a response from FINCHOICE customer care, you can make numerous calls to the call centre same message All consultants are busy, you have an option to leave your number for a call back, yet no call back. I have no idea why I still deal with the company.
Is it possible for a consultant to call me back urgently, you send a email no response except that you will be attended to in 48 hours which also doesn't happen.
Hopefully after this a consultant will call and attend to my issue as possible.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
02 Jan 2024, 16:08Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply02 Jan 2024, 16:08
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
05 Jan 2024, 11:15Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply05 Jan 2024, 11:15
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team