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Mveleli M

1 reviews | Active since Aug 2024

05 Aug 2024, 17:08

Fin-choice customer service is 0

I app**** for a loan on the 23rd of July, only got a response on the 01/08/2024 saying I need to re-apply, there was a system error and after a struggle I managed to re-apply on the 1/08.2024 and accepted the Debi - check, to date I am still waiting for the loan, nothing. every time I call to follow up, I'm told the application is still being processed.

0
Replies (2)
Finchoice
Finchoice's reply05 Aug 2024, 17:20
Official
Good day Mveleli,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply13 Aug 2024, 12:17
Official
Good day Mveleli,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team