SG
Siphokazi G
1 reviews | Active since Jul 2024
13 Jul 2024, 12:15
Feedback on my loans
Good day, I'm siphokazi
I app**** for a loan on the 10th July, I forwarded everything required. Loaded my 3 months bank statement. The following day I phoned to enquire if they received my bank statement,I was suggested that I email my pay slip, which I did. As from then till today I didn't get money. When I call their call center,they inform me that I must be patient. I accepted the debit, now I'm worried. The reason I app**** for loan is because I was in need of cash. Something is not right about Finchoice.
Helpful (0)
Replies (7)0
Replies (7)
Finchoice's replyOfficial
13 Jul 2024, 12:53
Good day Siphokazi,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's reply13 Jul 2024, 12:53
Official
Good day Siphokazi,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
SG
Siphokazi G's updateReviewer Update
13 Jul 2024, 13:07I'll be waiting patiently with your investigation
SG
Siphokazi G's update13 Jul 2024, 13:07
Reviewer Update
I'll be waiting patiently with your investigation
SG
Siphokazi G's updateReviewer Update
15 Jul 2024, 10:57Finchoice you are really failing us. I'm still waiting, no body phoned me to explain. I don't have airtime to phone your call centre. I'm starting to loose my patience now. My fear is that you have my banking details. End of the month you will be quick to debit. your service's are poor shame
SG
Siphokazi G's update15 Jul 2024, 10:57
Reviewer Update
Finchoice you are really failing us. I'm still waiting, no body phoned me to explain. I don't have airtime to phone your call centre. I'm starting to loose my patience now. My fear is that you have my banking details. End of the month you will be quick to debit. your service's are poor shame
Finchoice's replyOfficial
16 Jul 2024, 10:55
Good day Siphokazi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply16 Jul 2024, 10:55
Official
Good day Siphokazi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
16 Jul 2024, 10:56Duplicate of ***
Best regards,
Finchoice's reply16 Jul 2024, 10:56
Official
Duplicate of ***
Best regards,
SG
Siphokazi G's updateReviewer Update
16 Jul 2024, 14:58I had to phone to get feedback, I was told my contract was cancelled. I hope and pray that you won't debit on my bank. I don't need your service's, you deserve zero on rating shame
SG
Siphokazi G's update16 Jul 2024, 14:58
Reviewer Update
I had to phone to get feedback, I was told my contract was cancelled. I hope and pray that you won't debit on my bank. I don't need your service's, you deserve zero on rating shame
Finchoice's replyOfficial
16 Jul 2024, 16:20
Good day Siphokazi,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,
Finchoice's reply16 Jul 2024, 16:20
Official
Good day Siphokazi,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,