RJ
Rosemary J

1 reviews | Active since Sept 2015

02 May 2017, 14:49

Feedback

<p>Good day,</p> <p> </p> <p>Regarding the below communications;</p> <p> </p> <p>Can you provide me with an email address of one of your managers or C.E.O in order to send the request to because your consultants is not escalating my query or contact me on ********** 624 because my number( ********** 859) us currently in repairs and I'll have it tomorrow(03/05/2017)</p> <p> </p> <p>Unsatisfactory Services<br />by jordanj 33<br />Good day,</p> <p>I'm so very disappointed in Finchoice; I've requested your assistance as from the 24/04/2017 and no one is interested in assisting me, I've send numerous emails and I received a response that says I will be contacted within 24hous but no one has contacted me regarding my urgent matter that I need to be assisted with,</p> <p>Please refer my request(that I've been sending via email on more then 3 occasions) to the C.E.O in order for me to inform the C.E.O(Shirley Maltz) regarding the services I've received from you(Finchoice)?</p> <p>ROSEMARY</p> <p>Share<br />Follow<br />Like<br />Official business reply:<br />May 2, 2017<br />6 hours ago<br />Thank you for writing to advise us of your concerns.</p> <p>We regret any inconvenience caused.</p> <p>Your matter is a priority for us and is currently receiving our full attention. We would really like to get hold of you in order to iron this concern out. Can you please add some additional detail on as part of your query?</p> <p>Kind regards<br />FinChoice Team</p> <p> </p> <p>Facebook Comments:<br /> <br /> <br />Report this review<br />Legal | Privacy</p>

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Replies (2)
RJ
Rosemary J's update02 May 2017, 21:29
Reviewer Update

Hi regarding the reported matter sms me an email address of one of your Seniors to one of the following numbers ( ********** 859/ ********** 624) in order for me to forward all the emails to you.

Finchoice
Finchoice's reply05 May 2017, 15:49
Official

Good day,

We now have sight of your contact information. We will be contacting you shortly to resolve your matter.

Kind Regards

FinChoice Team