PN
Phumzile N
1 reviews | Active since Dec 2017
07 Apr 2021, 08:26
Fed up
Finchoice, I have never came across such incompetence I called your office about everyday this week kept on saying they will update my account because am in arrears how is that when I have been paying even more on my account every month with no withdrawal which is okay buy when I eventually do get an withdrawal on kwickserve they cannot see it and they don't know what am talking about am sorry to say but your customer care consultant know nothing about customer service they are Rude, anyway I can't seem to get an correct answer because everyday is a different story. I have an scrreenshot on a withdrawal available that's not visible on your side. Non the less I can't wait to settle.
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Replies (1)Finchoice's replyOfficial
08 Apr 2021, 10:47 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply08 Apr 2021, 10:47
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
