falsely informed

<p>Dear Finchoice </p> <p>What does it take for one to be taken serious?i called again on Wednesday (11.01.2017) regarding my query and I was told that the reason why money isn't in my account it's because of incorrect branch code but the Agent told me he will get this fixed (didn't give time frame).after that I receive an sms with a reference number saying they have my query,then another sms stating that my query has been resolved,how was it resolved if money is still not deposited into my account ?i will not be held responsible for paying monthly instalments for money I never received,this is pure **************** and i regret taking up a loan with Finchoice.</p>