NS
Nompumelelo S

1 reviews | Active since May 2016

05 Jun 2025, 17:18

FALSE UPDATES ON CREDIT SCORE THAT IS AFFECTED MY CREDIT SCORE

Finchoice has introduce a platform where they give u R5000 and use it to buy to certain shops and online and they will deduct their instalment monthly for 12 moths based on what you've used (working like a credit card). so i used it 4 times but when i check on my credit report i found out that i have 4 accounts with them under my credit score profile meaning every time when i buy they are closing the account that i have, tranfer the remaining funds and open the new account, even if i can go and buy a chocolate they will minus R20 and re-open new account with new balance (record it as loan) *so sad* and add it on credit credit brewers profile , which is false update i only signed one contract with them not 4 **** RESULTING ON ME HAVING MANY LOANS FOR THEM SHOWING UNDER MY PROFILE AND HAS CAUSE A HUGE MASS ON MY CREDIT PROFILE MY CREDIT SCORE IS FROM GOOD TO POOR , AND I WONT BE ABLE TO DO ANYTHING **** but i have not utilised the full balance of R5000 they gave me and signed for under one account but when i open on their app on my phone under my profile it showing that i have one account, my balance , instalment and how much can i spend.

Kindly assist with this false updates and remove it from my credit profile.

0
Replies (2)
Finchoice
Finchoice's reply06 Jun 2025, 07:51
Official
Good day Nompumelelo,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply09 Jun 2025, 10:27
Official
Good day Nompumelelo,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team