CVdB
Chinelle Van den Berg
1 reviews | Active since Jun 2016
23 Mar 2022, 15:47
False information agaist credit profile!!
I defaulted in Dec 2021. I then paid back double on the 25th Feb 2022. They deducted a total of R14k, which I agreed to, to bring my account up to date. Till date, 23rd March 2022, my account still shows its in arrears! It's also reflecting the same on my credit profile! That I am in arrears, because finchoice told me its a system thing, it will work itself out!! Nice! Giving FALSE information to the credit bureau and affecting consumers profiles!! Unfortunate i cannot lodge a formal complaint agains them with the ombudsman as 3 months need to pass! Until then, customer profiles are trashed because finchoice cant update their systems!! They dont care about you and your profile!
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Finchoice's replyOfficial
23 Mar 2022, 18:21Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply23 Mar 2022, 18:21
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team