NM
Nkele M

1 reviews | Active since Aug 2019

23 May 2020, 14:41

False bureau records

There are 5 loans that I've settled years ago that are reflecting as open and active in my credit profile. I've paid them off so they should be closed. They are ruining my debt to income ratio.

0
Replies (2)
Finchoice
Finchoice's reply24 May 2020, 16:42
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team

Best regards,

Finchoice
Finchoice's reply04 Jun 2020, 16:47
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,