PD
Paballo D

1 reviews | Active since Jan 2025

22 Apr 2026, 07:28

False balance & not resolving it

Purposely not updating balance & then not resolving it despite pointing it out. I’m reporting them, it affected my credit score.

0
Replies (2)
Finchoice
Finchoice's reply22 Apr 2026, 07:55
Official
Hello Paballo, We're truly sorry to hear about your frustrating experience and we understand the impact it has had on your credit score. Your concerns are important to us, and they deserve our full attention. Please allow us some time to thoroughly investigate this for you. We will reach out via email with updates on resolution. Warm regards, The FinChoice Team

Best regards,

Finchoice
Finchoice's reply18 May 2026, 11:16
Official
Good day Paballo,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team

Best regards,