NM
Nontokozo M

1 reviews | Active since Sept 2020

01 Sept 2020, 11:13

failure to update my ITC

i had a restructure loan with fin choice which i settled last year already in October 2009 but even today my ITC has not been updated , i called them and even sent email to they Legal department they promise to update but nothing . i am now tired you to do your job your not treating your customer fairly.

0
Replies (3)
Finchoice
Finchoice's reply01 Sept 2020, 12:36
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 

Best regards,

NM
Nontokozo M's update01 Sept 2020, 13:30
Reviewer Update
HOPE IN MY NEXT CREDIT REPORT IT WONT REFLECT AS UNPAID ,IT WILL REFLECT AS PAID UP
Finchoice
Finchoice's reply01 Sept 2020, 16:40
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,