SB
Sim1 BR
1 reviews | Active since Oct 2016
06 Jun 2020, 15:33
Extremely unhappy
This will be my last complaint to your company. I received a call which I missed so I called back, your agent couldn't help me, she doesn't know what information is needed, could be payslip, bankstatement I should rather wait for the relevent person to call me back, I uploaded my bank statements just incase, only to be sent an email back my bank statement was rejected & I must call again? Rather keep your business, I will not bother wasting my data, airtime & breath on your client services anymore. I will never use your services again even in future. Thank you.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
07 Jun 2020, 18:15Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply07 Jun 2020, 18:15
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
SB
Sim1 BR's updateReviewer Update
15 Jun 2020, 18:05Dear Finchoice thank u for getting back to me I appreciate it.
SB
Sim1 BR's update15 Jun 2020, 18:05
Reviewer Update
Dear Finchoice thank u for getting back to me I appreciate it.
Finchoice's replyOfficial
18 Jun 2020, 14:41Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply18 Jun 2020, 14:41
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team