SS
Shivash S

1 reviews | Active since Apr 2024

11 Nov 2025, 09:24

EXTREMELY POOR SERVICE DELIVER & CUSTOMER SERVICE!!!!!!

Absolutely Poor customer service and SERVICE DELIVERY. summitted all documentation needed on 06/11/2025 according to Sherly from the contact center (she's very helpful unlike most I've spoken to) which are waiting to be processed. despite the facts that multiple agents cut the call on me, i would just like the process to be expedited as i need access to these funds

0
Replies (3)
Finchoice
Finchoice's reply11 Nov 2025, 09:55
Official
Hi Shivash S,

Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
SS
Shivash S's update11 Nov 2025, 10:54
Reviewer Update
please can the process of my application be expedited to allow me access to facilities, as company policy states approval within 24 hours which has now exceeded by 3 days.
Finchoice
Finchoice's reply11 Nov 2025, 15:50
Official
Good day Shivash,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team