NM
Nomfundo M

1 reviews | Active since Dec 2023

06 Mar 2026, 04:57

Extremely dissatisfied

I am extremely dissatisfied with finchoice support service I have sn't been updated and this will affect my credit rating, after a whole lots of calls and emails sent to them with regards to them updating my profile they just sent me the email that my ticket has been closed without the matter being resolved

0
Replies (2)
Finchoice
Finchoice's reply06 Mar 2026, 06:54
Official
Hi Nomfundo M,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply07 Mar 2026, 09:55
Official
Good day Nomfundo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team