Extremely Delay Company with no values, rules or process to follow.

I honestly do not know what process this company has in place but it is so poor and delayed. I have been waiting for the vetting department for the past 3 weeks now already for verification, I have been calling and sending multiple emails, they told me i has been escalated but still no verififcation and no one got back to me. I am not sure what values, processes or rules the Finchoice company has in place but this is extremely bad. I never waiting so long in my entire life for something like this. I sent another email today. This is hectic service. I don't think any other company has an issue like this. If I could give zero stars I would.