SM
Suzette M

1 reviews | Active since Mar 2018

28 Dec 2023, 10:54

Extremely Bad Service - Think twice before you agree to a debit order

I have paid up my account by debit order. The debit order amount was more than the amount outstanding. I have asked twice for the account to be closed and the extra amount that was deducted being paid back to me. No reply from Finchoice.

0
Replies (2)
Finchoice
Finchoice's reply29 Dec 2023, 09:33
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply02 Jan 2024, 16:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team