sM
sinkie M

1 reviews | Active since Sept 2020

06 Jan 2025, 11:29

EXTREMELY BAD SERVICE

What a bad experience and poor service -I app**** since the 30th December till to date-No feedback -i did follow up countless times one story after another with their call centre and their Managers too are not assisting in this

GUYS PLEASE IMPROVE YOUR SERVICES-AS YOU QUICK TO CONDUCT CREDIT CHECK BUT ,AFTERWARDS YOU NO LONGER GIVING US FEEDBACK AT ALL-YOUR SERVICE IS REALLY FRUSTRATING I WON'T RECOMMEND TO ANYONE

0
Replies (4)
Finchoice
Finchoice's reply06 Jan 2025, 13:37
Official
Hi sinkie M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
sM
sinkie M's update06 Jan 2025, 14:29
Reviewer Update
I will urgently need to receive feedback as you already imposed a credit inquiry on my credit profile and is not wise for me to look for another lender as it will lower my credit score.
sM
sinkie M's update06 Jan 2025, 14:31
Reviewer Update
Are you guys not capable of handling your existing clients and new ones?as is been over a week still no feedback we keep calling doing follow ups with no resolution to the matter,all i want is feedback .
Finchoice
Finchoice's reply08 Jan 2025, 07:36
Official
Hi sinkie M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team