LM
Livhuwani M
1 reviews | Active since Aug 2018
26 Aug 2024, 17:05
Extremely bad customer service
My husband passed on the 20th May 2024, they were supposed to have processed the claim within 3 weeks from receiving the documents, put no they keep on calling requesting to speak to my late husband, I keep on explaining that my husband have passed on, they advised that they will follow up with third party who is busy with the claim, my Husband ID
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
26 Aug 2024, 17:17
Good day Livhuwani,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply26 Aug 2024, 17:17
Official
Good day Livhuwani,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
02 Sept 2024, 11:33
Good day Livhuwani,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply02 Sept 2024, 11:33
Official
Good day Livhuwani,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team