JV
Jm V

1 reviews | Active since Sept 2016

06 Mar 2024, 12:27

Exremely unprofessional

Absolutely ***********, they are very quick to give you loans but when you try to solve your payments it becomes a really big issue. They have people calling you and harassing you to the point where I believe it can be regarded as verbual abuse. Extremely rude and very unprofessional. DO NOT MAKE LOANS WITH THEM. They also keep on debiting from accounts that are no longer in use and to which yhey have no authority, resulting in banking fees of over R500 because THEY DO NOT CARE TO LISTEN TO THE CUSTOMER.

0
Replies (2)
Finchoice
Finchoice's reply06 Mar 2024, 12:38
Official
Good day Jani,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

Finchoice
Finchoice's reply07 Mar 2024, 15:42
Official
Good day Jani,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,