PK
Portia K

1 reviews | Active since Mar 2023

22 Mar 2023, 13:11

Experian account status not updated as paid up.

My account was handed over to Creditworx for collection. I settled the account and got a paid up letter from Creditworx on the 23/06/2021 still to date Finchoice has not updated my credit profile with Experian, the account is still remaining as outstanding. Can someone please update my credit profile with Experian.

0
Replies (2)
Finchoice
Finchoice's reply22 Mar 2023, 16:51
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply30 Mar 2023, 08:50
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team