TI
Thokozani I
1 reviews | Active since May 2018
16 Mar 2023, 23:03
Empty Promises and Bad Service from FinChoice
FinChoice sucks. Promising me one thing for three months they are unable to update one account. They promised me same thing yet nothing is happening. I'm not able to do anything because of them. I have never skipped even one payment yet I'm treated like I've ran away with their money. One thing just one thing update my account that was last updated last year May.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
17 Mar 2023, 17:02Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply17 Mar 2023, 17:02
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TI
Thokozani I's updateReviewer Update
18 Mar 2023, 10:18You've been saying that but no change. Please just stop
TI
Thokozani I's update18 Mar 2023, 10:18
Reviewer Update
You've been saying that but no change. Please just stop
Finchoice's replyOfficial
20 Mar 2023, 12:47Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply20 Mar 2023, 12:47
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
TI
Thokozani I's updateReviewer Update
23 Mar 2023, 18:06Its the 7th day and nothing happened... I think you need to stop everything you look incomptence now... All I kno I regret being your customer... This system of not separating credit is not working... I should have paid up the account and had the settlement letter. The least you can do is to give me a paid up letter and let me do it myself... Otherwise just stop with these empty promises everyday
TI
Thokozani I's update23 Mar 2023, 18:06
Reviewer Update
Its the 7th day and nothing happened... I think you need to stop everything you look incomptence now... All I kno I regret being your customer... This system of not separating credit is not working... I should have paid up the account and had the settlement letter. The least you can do is to give me a paid up letter and let me do it myself... Otherwise just stop with these empty promises everyday
Finchoice's replyOfficial
23 Mar 2023, 19:24Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply23 Mar 2023, 19:24
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team