NM
Nompumelelo M

1 reviews | Active since May 2012

07 Feb 2024, 15:39

****ed Debt review department

Last year on the 11 November 2023 I wrote an email to Debt review department and Kylin Bizaare responded by saying I cannot make payment arrangements as I am under Debt review even though I kept on telling her that I am not under Debt review anymore. On the 8 of Jan I received a call from MBD saying finchoice has handed me over to them. I then called again with No luck and have been calling for the month of December with no luck, I have proof of my calls to their department. Again Kylin Bizaare responded by saying I should call MBD because the account is handed over. After numerous attempts to pay my account how can they hand over my account. I have proof of our email where he tell me he can't make payment arrangements while seeing that the Debt review company was not paying them. I refuse to pay MBD. I want to pay finchoice and finish paying them not MBD.

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Replies (1)
Finchoice
Finchoice's reply07 Feb 2024, 15:57
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team