NA
Nicole A

1 reviews | Active since Jun 2015

24 Mar 2023, 04:30

Early debit order leaving me stranded!!!

For the second time in a row they’ve debited my bank account earlier than my billing date leaving me and my family with no money for the remaining month!!! Our agreement is to collect the premium on the 27th of each month why take it on the 24th? Why inconvenience me? I never miss a payment why treat me like a ********?

I want my money back immediately!!!

0
Replies (2)
Finchoice
Finchoice's reply24 Mar 2023, 17:02
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

Finchoice
Finchoice's reply27 Mar 2023, 17:05
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,