IG
Ilecoven G

1 reviews | Active since Jan 2018

24 Oct 2022, 07:03

Duplicating accounts

Finchoice Duplicated my personal loan account at the credit bureaus. 1. Finchoice Africa 2. Finchoice I have settled my account in full on the 10/17/2022. Now my account has closed at the credit bureaus. But the duplicate still remains open. This needs to be solved please I have called Finchoice multiple times but it seems like they don't understand my dispute.

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Replies (2)
Finchoice
Finchoice's reply24 Oct 2022, 17:55
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

Finchoice
Finchoice's reply25 Oct 2022, 21:20
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,