LM
Lerato M
1 reviews | Active since Jan 2022
05 Feb 2025, 15:54
Double payment for Finchoice (Harassment)
Hello Peter I made a loan with Finchoice . Due to me being overcommitted I could not keep to my monthly agreement. I am wrong, I admit. Now Finchoice handed me over to two credit collectors, Nimble credit solutions and NRB solutions. Today I made an arrangement to repay with Nimble and accepted their debit order. Now NRB also want me to pay them. It’s like Finchoice wants me to pay the same debt twice. I told the lady at NRB that I already made arrangements with Nimble but she was mean and demanding that I also pay with them. Pls help me.
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Replies (3)
Finchoice's replyOfficial
05 Feb 2025, 15:56
Good day Lerato,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 Feb 2025, 15:56
Official
Good day Lerato,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
LM
Lerato M's updateReviewer Update
07 Feb 2025, 16:16I am not saying I did not receive funds. I’m saying both Nimble and NRB are charging me the same amount of 10k and you know that Mobi money and 6months loan are not equivalent amounts. Meaning I have been charged twice. Why split my debt to two different legal collectors. It means you are being *****.
LM
Lerato M's update07 Feb 2025, 16:16
Reviewer Update
I am not saying I did not receive funds. I’m saying both Nimble and NRB are charging me the same amount of 10k and you know that Mobi money and 6months loan are not equivalent amounts. Meaning I have been charged twice. Why split my debt to two different legal collectors. It means you are being *****.
Finchoice's replyOfficial
18 Feb 2025, 13:20
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply18 Feb 2025, 13:20
Official
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team