Double deduction

Item: Finchoice
Rating: 1
Author: Luvo N

Finchoice double deducted my account firstly on the 19th March for R3807.50 and then on the 20th March 2024 for R3696.52 for the same account. I do not have a prior arrangement with them. After checking there statement it shows the account was paid off on the 19th but they still billed me again. This is daylight *******.

Helpful (0)

Replies (2)

Finchoice's replyOfficial

20 Mar 2024, 10:29

Hi Luvo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply20 Mar 2024, 10:29

Official

Finchoice's replyOfficial

20 Mar 2024, 11:37

Hi Luvo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The Finchoice Team

Finchoice's reply20 Mar 2024, 11:37

Official

Hi Luvo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The Finchoice Team