CF
Cassiem F
1 reviews | Active since Jul 2018
25 Sept 2019, 15:36
Double debits on my bank account
I have a loan with finchoice they are suppose to debit 1 amount now I check my bank statement and see they debited twice my account for different amount,since I took out this loan i had a problem with them
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
26 Sept 2019, 07:12Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply26 Sept 2019, 07:12
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
CF
Cassiem F's updateReviewer Update
27 Sept 2019, 14:23Its been 2days after you guys debited my account with 2 debit orders for what reason I don't no,when will I receive my refund? if this refund is not processed by end of business today I will have no choice but to reverse both debit orders as I need this money for future debit orders that needs to go off
CF
Cassiem F's update27 Sept 2019, 14:23
Reviewer Update
Its been 2days after you guys debited my account with 2 debit orders for what reason I don't no,when will I receive my refund? if this refund is not processed by end of business today I will have no choice but to reverse both debit orders as I need this money for future debit orders that needs to go off
Finchoice's replyOfficial
01 Oct 2019, 11:16Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply01 Oct 2019, 11:16
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team