RK
Rishen K
1 reviews | Active since Jan 2021
05 Jan 2021, 09:16
Double debits and debits on a closed account
This December finchoice made 5 debit orders out of my account 2 debits was on the 18th of December 2020 and 1 account was settled and closed with that's debit and then on the 28th of December 2020 they debited for both accounts again causing the active account to bounce and I was charged another fee by finchoice I've been trying to get hold of customer care and you only get a voice recording and no assistance at all this is absolutely ridiculous I will never give finchoice business again
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Replies (2)
Finchoice's replyOfficial
05 Jan 2021, 10:12Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to
contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to
contact you shortly.
The finchoice team
Finchoice's reply05 Jan 2021, 10:12
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to
contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to
contact you shortly.
The finchoice team
Finchoice's replyOfficial
06 Jan 2021, 15:35Good Day
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Finchoice's reply06 Jan 2021, 15:35
Official
Good Day
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team