SMKN
Swazi Ma Ka Nonjabulo

1 reviews | Active since Aug 2022

25 Sept 2025, 13:23

Double Account on Finchoice and unnecessary negative report

I had account with finchoice longterm loan and the loan was been paid until I notice they duplicated the account, I kept calling and sending emails for them to clarify but with no luck. This has added unnecessary negative report into my credit report. I regret why I even went to them to take loan

0
Replies (3)
Finchoice
Finchoice's reply25 Sept 2025, 13:57
Official
Hi Swazi Ma Ka Nonjabulo,


We value your feedback and regret that this was your experience. Please give us the opportunity to investigate and resolve it as soon as possible.
The Finchoice Team
SMKN
Swazi Ma Ka Nonjabulo's update25 Sept 2025, 14:16
Reviewer Update
it's been almost close to 3 years I have been asking about this account emails were sent with no respond
Finchoice
Finchoice's reply30 Sept 2025, 12:46
Official
Good day Swazi,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team