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nO
natasha O'Riley

1 reviews | Active since Feb 2013

28 Feb 2022, 18:56

DONT USE FINCHOICE 🤬

Still my account which is not in arrears states its in arrears. My account has never been in arrears 😡😡😡 DONT USE FINCHOICE... And they do nothing but look for excuses. Well sorry i have statements which prove otherwise.

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Replies (4)
Finchoice
Finchoice's reply28 Feb 2022, 23:59
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
nO
natasha O'Riley's update02 Mar 2022, 09:41
Reviewer Update
Still nothing resolved. My account still shows arrears????

nO
natasha O'Riley's update02 Mar 2022, 09:41
Reviewer Update
My next step is the ombudsman. Im done struggling to get this sorted.
Finchoice
Finchoice's reply02 Mar 2022, 21:22
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team