KK
KERSTINN K
1 reviews | Active since May 2013
13 Jan 2026, 04:53
Don't take a loan with finchoice
I requested a paid up quote for one of my accounts to which I received an amount of R4567. 20, which I paid on the same day 06 January 2026, I have 2 accounts and it turns out that they split the payment so my one account is still open. I've tried calling, emailing, logging a ticket and assistance has been received. No one got back to me and I'll have to pay for the loan which I tried to close.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
13 Jan 2026, 08:13
Hi RUDY,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply13 Jan 2026, 08:13
Official
Hi RUDY,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
15 Jan 2026, 13:04
Good day Rudy,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 Jan 2026, 13:04
Official
Good day Rudy,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team