SM
Sherelle M

1 reviews | Active since Sept 2023

12 Oct 2023, 15:14

Don’t make a loan by Finchoice

Terrible terrible service. I tried making a loan but due to suspicious activity I decided to not continue with it. I laid a complaint on hello Peter before as they refused to take the debit order off my account that they put on without me approving it. I never received the loan and my application was deleted apparently but the debicheck is still on my account. They insist that they don’t have a debicheck on my account but I’ve checked on my banking app and I went into a branch they’ve confirmed the debicheck is still on my account. Finchoice told me they’ll take it off my account once I’ve confirmed with my bank that it’s there, I did that, and they just started ignoring my emails. I’m considering having to change banks because this people don’t want to take the debicheck off. Why not, I don’t know. I never went forth with the loan and I’ve received NO money so they have no right to have a debicheck on my account. Don’t take out a loan with Finchoice unless you want to be ****med. Disgusted excuse of a company.

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Replies (1)
Finchoice
Finchoice's reply12 Oct 2023, 15:57
Official

Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team