WV
Wikus V
1 reviews | Active since May 2012
10 Oct 2025, 07:48
Do they exist?
I app**** for a loan on a Monday, I sent through all the documents and the status is "please allow 24 hours for us to process them and update your status". Today is Friday, I have not heard anything. I logged a support ticket, they should reply in 24h, no reply.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
10 Oct 2025, 07:58
Hi Wikus,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply10 Oct 2025, 07:58
Official
Hi Wikus,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
WV
Wikus V's updateReviewer Update
10 Oct 2025, 11:55I was called back after the complaint. Apparently if you are a new client it takes longer to get approval. Other than that very satisfied.
WV
Wikus V's update10 Oct 2025, 11:55
Reviewer Update
I was called back after the complaint. Apparently if you are a new client it takes longer to get approval. Other than that very satisfied.
Finchoice's replyOfficial
10 Oct 2025, 12:01
Good day Wikus,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply10 Oct 2025, 12:01
Official
Good day Wikus,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team