LH
Leo H

1 reviews | Active since Aug 2018

27 May 2022, 15:12

DO NOT USE FINCHOICE

The company double debited my account and now we are having a run around in regards to my refund, you call and try to speak to Management they tell you they are on lunch, all they do is escalate...who they escalate to is a mystery as you cannot speak to them. Very terrible service, NEVER USE THIS COMPANY. They are ************ and will put you through hell financially. The amazing part is they do this when you settle the account and close it off. They took double the amount and create a very horrible experience when you need a refund. 15 calls later and still no refund. DO NOT USE!!!!

0
Replies (2)
Finchoice
Finchoice's reply27 May 2022, 20:53
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply06 Jun 2022, 18:34
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team