CG
Clive G

1 reviews | Active since May 2016

16 Apr 2020, 09:35

Do not use finchoice

I posted a review of finchoice after explaining to so many different consultants that were calling me and sent them a email regarding issues with payment during lockdown which they did not respond to till the hellopeter review went up and they them emailed me back plus called me saying sorry for the treatment and will sort out the issue but again I'm getting calls from people non stop saying they from home choice and they calling with regards to finchoice. This is really irritating as someone there is not doing there job properly as it seems this place has staff there that dont know the meaning of communication or how to use their computers to save things on profiles so other consultants can see that the client was contacted before..very poor company to deal with..absolutely no idea what they doing.. regret ever getting a loan from them and advise others to stay away from them aswel

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Replies (2)
Finchoice
Finchoice's reply16 Apr 2020, 12:48
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply22 Apr 2020, 10:12
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team