EM
Eunice M

1 reviews | Active since Aug 2026

23 Aug 2026, 09:58

DO NOT GET CREDIT WITH Finchoice. Don’t Recommend

Took out a loan of. R8500 in March this year. Ive been paying every month but the loan amount is not decreasing. Tried to get a settlement letter today 23 Aug its as if I haven’t been paying anything at all. The settlement amount is R6900 I’ve never missed a debit order, finchoice has been debiting an amount of R1028 every month. Ive paid R6168 so far. The interest is ridiculous, that make you pay for add ons which you never agreed to Their loan agreement has no interest rate that shows much you'll get charged, You call them and once they know its a complaint they hang up! Honestly the most frustrating company I’ve ever had to deal with They are forever “investigating” and nevertheless give you feedback,

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Replies (2)
Finchoice
Finchoice's reply23 Aug 2026, 10:25
Official
Hello Eunice, My heartfelt apologies for the frustration you're experiencing in relation to your loan repayment, and I can genuinely understand why you'd feel this way. Our aim is to make things as clear and transparent as possible, and it appears we have fallen short in this case. Please be assured, we take your concerns seriously, and we're ready to sort this out for you. Allow us some time to investigate the matter thoroughly, and we promise to reach out to you via email with updates on the resolution. Warm regards, The FinChoice Team
Finchoice
Finchoice's reply28 Aug 2026, 13:17
Official
Good day Eunice,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team