Do not fall for finchoice

Finchoice is a terrible company to deal with. I have a mobi money facility with them, as well as a 12 month revolvimg loan. I am unable to withdraw from either. I phoned finchoice customer care on numerous occasions, but to no avail. Their representatives are rude and of no help whatsoever. I emailed them on several occasions and each time I get the exact same automated response. So perhaps they will listen now. They NEVER update a clients account, resulting in their client falling in financial difficulty in a month. According to them I owe homechoice - which is untrue as my homechoice account has been paid up. I requested a settlement letter for my mobimoney facility - it was R350 - I paid the full amount. Now I suddenly owe R550?? How is that even possible? They are a terrible company to deal with.