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Shado P

1 reviews | Active since Aug 2019

16 Apr 2026, 07:23

Distasteful customer experience

I have had a relationship with them for 2 years and I am ending it. Their after sales experience is distasteful. They never update your bureau accurately which always reflects a low score so you seem unattractive to other entities whilst they shove their products down your neck. My bureau is never updated on time even when accounts are fully paid off! They always have excuses. Stay away. You will regret it

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Replies (2)
Finchoice
Finchoice's reply16 Apr 2026, 07:45
Official
Hello Shado, We're truly sorry to hear that your experience with us has been disappointing. It's disheartening to know that you've faced issues with our after-sales service and lack of timely updates to your credit bureau. Please be assured that it is never our intention to make you seem unattractive to other entities. Our team will investigate this matter on priority and you can expect updates via email. We hope to turn around your experience to a much positive one. Warm regards, The FinChoice Team

Best regards,

Finchoice
Finchoice's reply29 Apr 2026, 10:39
Official
Good day Shado,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team

Best regards,