ET
Ellen T
1 reviews | Active since Jan 2026
12 Jan 2026, 17:40
Dissatisfied with agents treatment towards customers
Good day
I called in on the 10th of January to enquire about an sms received from finchoice and needed clarity. The service I received from 2 of the 3 agents I spoke to was the worst service I've ever received in my life honestly I need you to check the emails I've sent to *** I have attached all calls I'm sharing this here as I have not received a reply from finchoice since the email was shared. I'm not even sure if the email provide was the correct email.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
12 Jan 2026, 18:43
Hi Ellen T,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply12 Jan 2026, 18:43
Official
Hi Ellen T,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
ET
Ellen T's updateReviewer Update
15 Jan 2026, 22:23It is now the 15 January still no feedback whatsoever from FinChoice.
ET
Ellen T's update15 Jan 2026, 22:23
Reviewer Update
It is now the 15 January still no feedback whatsoever from FinChoice.
Finchoice's replyOfficial
14 Apr 2026, 13:11Closed due to no response on emails / no contact made telephonically
Finchoice's reply14 Apr 2026, 13:11
Official
Closed due to no response on emails / no contact made telephonically