zM
zenzele M

1 reviews | Active since Feb 2022

17 Mar 2022, 15:32

DISSAPOINTMENT IS AN UNDERSTATEMENT!

I have tried countless times to get fin choice to remove a default they have put on my name as a defaulted payer, i was then advised by their legal team that my debt was sold to MBD on the 7th February 2022 at 09:55 and i did contact them they advised that i do not owe them anything and they have no record of me, i then sent a second email at 10:24 on the same day to advise on the information i received from from MBD and requested that can they remove my name as this has had a negative impact on my credit scoring .the legal department then rep**** on 7th February 2022 at 15:09 and now said that the account was sent to SSDA and provided a number which is ********** and i contacted them and they now have confirmed that i do not owe them anything. so i am now tired of been up and down trying to get this sorted out,

Business reply Finchoice's reply: 24 Feb 2022, 20:38

Good Day

Please be advised that your Query is currently with our Legal Department and you may contact them directly or email them at ***. We will proceed to close the matter.

The finchoice team

I am yet to receive feedback!

0
Replies (2)
Finchoice
Finchoice's reply17 Mar 2022, 22:22
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 

Best regards,

Finchoice
Finchoice's reply29 Mar 2022, 20:50
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,