MV
Mark V
1 reviews | Active since Jul 2024
26 Nov 2025, 20:03
Dishonest and *************
Finchoice is dishonest and *****, they do not honor their own arrangements nor log anything in their systems. You debited my account yet again for an amount not agreed upon. It is the 3rd month now that you have not honored the agreement. You have the audacity to send me messages of saying I need to ensure there is R500 in my account then you debit R2500. I will reverse and block all your debits. You say your calls are recorded yet you can never produce them when it is requested. If you want a payment then you can expect a cash payment.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
26 Nov 2025, 20:42
Hi Mark V,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply26 Nov 2025, 20:42
Official
Hi Mark V,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
MV
Mark V's updateReviewer Update
26 Nov 2025, 20:49Your response means nothing. It is automated and you state that you investigate yet you don't. I have lodge a few complaints on Hello Peter previously and I am still waiting on your investigation feedback.
It is so sad.
It is so sad.
MV
Mark V's update26 Nov 2025, 20:49
Reviewer Update
Your response means nothing. It is automated and you state that you investigate yet you don't. I have lodge a few complaints on Hello Peter previously and I am still waiting on your investigation feedback.
It is so sad.
It is so sad.
Finchoice's replyOfficial
02 Dec 2025, 10:38
Good day Mark,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply02 Dec 2025, 10:38
Official
Good day Mark,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team